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August 29, 2026HeliyonOpen Access

Organizational social capital and turnover intention: The mediating role of organizational identification in Peruvian workers

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Authors

AMAndrés Mil-SerranoGTGladys Edith Toledo-VargasJGJesús Guerrero-Alcedo

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Overview

Cross-sectional study shows organizational social capital reduces turnover intention in Peruvian workers, highlighting the mediating role of organizational identification.

Key Points

  • To examine the mediating role of organizational identification in the relationship between organizational social capital and turnover intention among workers in Lima, Peru.
  • Conducted a quantitative, cross-sectional, correlational study in Lima, Peru among 328 workers aged 18 to 73 years (mean age 37.7 ± 10.7).
  • Administered the Workplace Social Capital Scale, the Organizational Identification Scale, and the 5-item Turnover Intention Scale (TIS-5).
  • Evaluated the hypothesized mediation pathways using structural model statistical fit analysis.
  • The structural equation model demonstrated optimal statistical fit, supporting the validity of the hypothesized theoretical framework.
  • Organizational social capital was negatively associated with employee turnover intention.
  • Organizational identification acted as a significant mediating variable, explaining the link between cooperative, high-trust environments and reduced intent to leave.

Cite This Study

Mil-Serrano et al. (2026) studied this question.

synapsesocial.com/papers/6a9299088e5d7d1fc0c10b69https://doi.org/10.1016/j.heliyon.2026.e45346
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