Synapse
⌘+K
Synapse
PulseExploreJournal ClubResearchersJournals
Instagram
HomeJournal ClubExplore
August 29, 2026The TQM Journal

Digital innovation, digital transformation and operational performance: a thematic analysis

View Full Paper
Ask AI
Bookmark
Share

Authors

KDKoustav DakshitSMSachin ModgilRMRohan Mukherjee

Discussion

Loading...

Member takes

Overview

Systematic review reveals mechanisms linking digital innovation and transformation to operational gains in small and medium enterprises, highlighting pathways to sustainable competitive advantage.

Key Points

  • To synthesize existing evidence on how digital innovation adoption and digital transformation drive operational performance and sustainable competitive advantage in small and medium enterprises.
  • Conducted a systematic literature review following extended PRISMA guidelines.
  • Identified, screened, and analyzed 59 peer-reviewed studies from high-quality journals using thematic analysis.
  • Generated four core thematic areas illustrating how digital innovation adoption fosters competitive advantage via business model innovation, strategic agility, organizational resilience, and core capabilities.
  • Identified that operational performance improves primarily through process management, supply chain optimization, and higher employee productivity, supported by an integrated conceptual framework.

Cite This Study

Dakshit et al. (2026) studied this question.

synapsesocial.com/papers/6a9299db8e5d7d1fc0c1213fhttps://doi.org/10.1108/tqm-03-2026-0181
View Full Paper
Ask AI
Bookmark
Share