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August 29, 2026Bipolar DisordersOpen Access

A Shift in Trust: An Analysis of the Use of AI Chatbots Among People Living With Bipolar Disorder

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Authors

KBKatherine BassilUniversity Medical Center UtrechtSPSuzanne PrinsUniversity Medical Center UtrechtHOHine van OsUniversity Medical Center Utrecht

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Implication

Qualitative study reveals trust shifts toward AI chatbots in bipolar disorder, highlighting risks of overreliance over professional care.

Key Points

  • To examine the perceived utility, attachment patterns, and clinical risks of commercial AI chatbots used by individuals with bipolar disorder for self-reflection and mental health support.
  • Conducted semi-structured, audio-recorded interviews with two individuals (N=2) diagnosed with bipolar disorder who independently used ChatGPT for diagnosis exploration, symptom tracking, and self-reflection.
  • Analyzed verbatim transcripts using thematic analysis to evaluate therapeutic benefits and user attachment styles.
  • Participants engaged with the chatbot across educational, emotional, and social domains, shifting from basic information gathering to intellectually focused or emotionally intimate attachment dynamics.
  • Both individuals reported therapeutic effects such as accessible, nonjudgmental support, which prompted a shift in trust away from traditional mental health professionals and increased the risk of uncritical overreliance during unstable states.

Cite This Study

Bassil et al. (2026) studied this question.

synapsesocial.com/papers/6a9299db8e5d7d1fc0c122a1https://doi.org/10.1111/bdi.70176
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