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Conceptual analysis demonstrates how business models operate as experience supply systems in peripheral destinations, highlighting the central role of place-based value co-creation.
This paper reconceptualizes business models in destinations by introducing the notion of “experience supply systems.” It advances a geographical perspective that moves beyond firm-centric models to consider how value is co-created across place, community, and environment, particularly in peripheral settings. As a conceptual paper, it draws on co-creation and the experience economy to show how coordinated interactions among local suppliers, resources, and a leading company shape experiential value. By incorporating demand through the 4Es framework, the paper demonstrates how visitor experiences emerge through interconnected, place-based systems rather than isolated operations. The approach emphasizes collaboration, local context, and community engagement as central to value creation. Reframing business models as experience supply systems offers a more holistic and practical framework for destination planners and policymakers seeking to enhance competitiveness and support place-based products and local development.
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Wise et al. (2026) studied this question.
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