Decision-analysis study reveals key cultural and operational barriers to Quality 4.0 in Indian electronics manufacturing, highlighting the need for organizational adaptation.
Key Points
To identify and prioritize cultural, environmental, and technological barriers to implementing Quality 4.0 in the Indian electronics manufacturing industry.
Applied an integrated Grey-DEMATEL (Decision-Making Trial and Evaluation Laboratory) method to model interrelationships among implementation barriers under uncertainty.
Categorized barriers across cultural, environmental, and technological domains and evaluated them through cause-and-effect group analysis.
Identified lack of Quality 4.0 awareness, absence of supportive organizational culture, and employee resistance to change as the most critical implementation barriers.
Determined that inadequate workforce training, high switching costs, and lack of technical standardization act as additional major operational obstacles.