Qualitative interview study reveals how technical knowledge gaps hinder Swedish labor unions managing workplace automation, highlighting the critical role of epistemic capacity.
Set in the context of digitalisation of working life, this paper examines how Swedish unions respond to digital automation technologies, including robotics and algorithmic management, and how these developments affect job quality. Drawing on power resource theory, we conceptualise knowledge in terms of technical understanding, access to information, and interpretive capacity, as a cross-cutting epistemic capacity that conditions unions’ ability to activate power resources. Based on interviews with union representatives across sectors, the findings show that unions seek to influence technological change but face challenges from knowledge asymmetries and external actors, underscoring the importance of epistemic capacity in digitalised workplaces.
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Öborn et al. (2026) studied this question.
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