A Classified Bibliography of Research on Optimal Design and Control of Queues

This paper presents a classified bibliography organized into six sections—static design models, dynamic control models, models involving queue discipline control, miscellaneous models, tutorial and survey papers, and books that have specific portions devoted to design and control. Some of the above categories are further subdivided when appropriate, and explanations of the types of models in each category and subcategory precede the actual list of references. Papers that fall into more than one category are cross-referenced.