Survey study reveals positive links between disaster recovery service satisfaction and perceived social support in disaster victims, highlighting the critical role of continuous follow-up care.
This study empirically examines the relationship between satisfaction with disaster psychological recovery support services and disaster victims' perceived social support. Using data from the 2024 Survey on the Recovery Level of Disaster Victims conducted by the National Disaster Management Research Institute, the analysis revealed that overall satisfaction with disaster psychological recovery support services was positively associated with perceived social support. In the subfactor analysis, only satisfaction with post-counseling follow-up support showed a statistically significant positive relationship with perceived social support. These findings suggest that continuous follow-up support should be considered more important than one-time counseling.
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Hwang et al. (2026) studied this question.
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