The effect of information access cost and overconfidence bias on junior doctors’ pre-handover performance

This paper examined the effect of information access cost and overconfidence bias on doctors’ information retrieval strategies and performances during pre-handover. Sixteen medical residents participated in a simulated experiment, where they studied four patient cases and later on completed recall and recognition questions. The results showed that an increase in information access cost led to less information access attempts and poorer pre-handover performance. Further, there was an interaction between information access cost and overconfidence on pre-handover performance. When information access cost was high, overconfidence contributed to poor pre-handover performance.