The Impact of Change Management on Employees’ Response to Digital Transformation in the Northern Borders Region Education Department, Kingdom of Saudi Arabia

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Change management practices, particularly modifications in tasks and organizational culture, have a strong, statistically significant positive impact on employees' response to digital transformation. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

Mona Aqeel Muhanna Jaza’a Al-Majlad

doi:10.53796/hnsj79/38

September 1, 2026Humanitarian and Natural Sciences JournalOpen Access

The Impact of Change Management on Employees’ Response to Digital Transformation in the Northern Borders Region Education Department, Kingdom of Saudi Arabia

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Key Points

To evaluate the impact of change management dimensions—human change, organizational culture, organizational structure, and task change—on employee response to digital transformation in an educational department.
Conducted a descriptive-analytical survey among a random sample of educational, administrative, and leadership staff (N=378 out of a population of 1,300) in the Northern Borders Region Education Department, Saudi Arabia.
Evaluated responses using SPSS via descriptive statistics (means, standard deviations), Pearson correlation coefficients, Cronbach's alpha, and simple linear regression models.
Employees reported high overall response to digital transformation (mean = 4.108), with elevated mean scores for human change (3.876), organizational structure change (3.842), organizational culture change (3.668), and a moderate score for task change (3.464).
Linear regression revealed a statistically significant positive effect of overall change management on digital transformation adoption (R = 0.894, R² = 79.9%).
All individual dimensions exerted significant positive impacts, with task change explaining the highest variance (R² = 79.8%), followed by organizational culture (73.2%), human change (72.2%), and organizational structure (70.4%).

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Implication

Cross-sectional survey demonstrates strong positive links between change management dimensions and digital adoption among educational staff, indicating the value of task and cultural adaptation.

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Mona Aqeel Muhanna Jaza’a Al-Majlad (2026) studied this question.

synapsesocial.com/papers/6a993503636c6408cfa7cc33 https://doi.org/10.53796/hnsj79/38

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The Impact of Change Management on Employees’ Response to Digital Transformation in the Northern Borders Region Education Department, Kingdom of Saudi Arabia

Key Points

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Implication

Abstract

Discussion

Cite This Study

The Impact of Change Management on Employees’ Response to Digital Transformation in the Northern Borders Region Education Department, Kingdom of Saudi Arabia

Key Points

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Implication

Abstract

Discussion

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