Indicators of Critical Thinking, Communication, and Therapeutic Intervention Among First-Line Nursing Supervisors

With the focus of the National League for Nursing on therapeutic intervention, critical thinking, and communication skills, nursing programs are challenged to measure these outcomes for their BSN graduates. The authors report the use of the Critical Incident Technique to identify behavioral indicators of communication, critical thinking, and therapeutic intervention skills from first-line nursing supervisors' descriptions of exemplary nursing practice.