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September 5, 2026Human Resources for HealthOpen Access

The association of involvement in clinical activities and job satisfaction among hospital and community pharmacists: an application of Herzberg’s two factor theory

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Authors

TTThao ThaiJSJean SpinksELE Lancsar

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Overview

Cross-sectional survey reveals clinical activity involvement correlates with higher job satisfaction in community pharmacists, suggesting expanded clinical roles support intrinsic motivation.

Key Points

  • To examine the relationship between involvement in clinical activities and job satisfaction among hospital and community pharmacists, and to evaluate how mismatches in extrinsic work factors affect satisfaction.
  • Conducted a nationwide cross-sectional survey of hospital and community pharmacists in Australia (N=392).
  • Applied Herzberg's two-factor theory to assess intrinsic factors (e.g., professional recognition) and extrinsic factors (e.g., salary, flexible work schedules).
  • Involvement in clinical activities was positively associated with job satisfaction among community pharmacists (β = 0.99, p = 0.01).
  • Job satisfaction was positively associated with intrinsic recognition, flexible scheduling, and salary, whereas a mismatch between actual and acceptable levels of extrinsic factors was negatively associated with satisfaction.

Cite This Study

Thai et al. (2026) studied this question.

synapsesocial.com/papers/6a9bd3c76b95aff0620eaf04https://doi.org/10.1186/s12960-026-01058-y
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Also Consider

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  1. 1Job satisfaction and its correlation with pharmacists’ performance and patient trust2025 · 8 citations
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  4. 4Quality of Worklife and Job Satisfaction among Community Pharmacists Working in Barangay Fairview, Quezon City2026
  5. 5Evaluation of job satisfaction among pharmacists working in public health facilities2023 · 11 citations