Designing Facilities Management Needs into Infrastructure Projects: Case from a Major Hospital

Successful deployment of the facilities management (FM) function for any major development will depend upon the ability to identify, communicate, and manage opportunities to help support an organization’s business objectives at the earliest possible time. This implies a more holistic view for the FM function as reflected by strategic facilities management, and also the ability to address its requirements at an early enough stage of the development process. The paper presents a case from a major hospital development where considerations of such an early role for FM was applied at the design stage and discusses some of the impacts of this approach. Essentially, a shift in the consideration of major developments as construction projects to FM services provision. This orientation makes the development of the scheme one of designing for FM.