The emergence of broadband networks for residential and business customers enables a wide range of new interactive services. For consumers, these new services might include movies on demand, networked multi-player video games, and interactive shopping via TV. Business applications might include broadcast-quality video teleconferencing, distance learning, and telecommuting. This paper presents the technical issues and infrastructure involved in delivering several of these services, along with some of the lessons learned and insights gained from AT&T's early interactive broadband services trials.
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Szurkowski et al. (1995) studied this question.
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