The Relationship Between Job Satisfaction and Productivity-Related Costs

OBJECTIVES: The aim of this study was to examine the longitudinal relationship between job satisfaction and total productivity-related costs, and between job satisfaction and absenteeism and presenteeism costs separately. A secondary aim was to explore whether these relationships differed across job types. METHODS: Linear generalized estimating equation analyses were used to explore the longitudinal relationships. To explore whether the relationships differed across job types, stratified analyses were performed. RESULTS: A significant relationship was found between job satisfaction and total productivity-related costs [β = -273; 95% confidence interval (95% CI): -407 to -200] and between job satisfaction and presenteeism costs (β = -276; 95% CI: -367 to -235), but not between job satisfaction and absenteeism costs. These relationships differed across job types. CONCLUSIONS: Higher levels of job satisfaction were longitudinally related to lower total productivity-related costs and presenteeism costs, but not to lower absenteeism costs. These relationships seem to differ across job types.