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September 8, 2026HealthcareOpen Access

Nursing Caring Behaviors in Slovenian Emergency Departments Under High Workload Conditions: A Cross-Sectional Comparative Study of Patient and Nurse Perspectives

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Authors

UFUrška FekonjaMSMatej StrnadZFZvonka Fekonja

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Overview

Cross-sectional study reveals high perceived nursing caring behaviors among emergency patients and nurses, suggesting prioritization of technical competence under high workload.

Key Points

  • To culturally adapt and evaluate the psychometric properties of the Caring Behaviors Inventory (CBI-24 and CBI-24-P) and compare caring behavior perceptions between nurses and patients in emergency departments.
  • Conducted a multicenter cross-sectional study across ten emergency departments in Slovenia between October 2025 and January 2026.
  • Surveyed 354 nurses using the Slovenian CBI-24 and 288 patients using the Slovenian CBI-24-P.
  • Analyzed caring behavior ratings and their associations with sociodemographic factors using descriptive and inferential statistics.
  • Both nurses and patients rated caring behaviors highly overall, with patients giving the highest ratings to safety-related tasks including administering medication (M = 5.42; SD = 0.85) and maintaining confidentiality (M = 5.53; SD = 0.83).
  • Patient ratings of caring behaviors showed a weak positive correlation with patient age (rs = 0.131) and a weak negative correlation with emergency department waiting time (rs = −0.299).

Cite This Study

Fekonja et al. (2026) studied this question.

synapsesocial.com/papers/6a9fd82f58e84d0ff5b477f5https://doi.org/10.3390/healthcare14172872
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Perceived caring, job satisfaction, and intention to leave among nursing professionals in Slovenian emergency departments: a cross-sectional study2026
  2. 2Mental well-being, occupational stress, and caring behaviours among paediatric and psychiatric nurses in Slovenia2026
  3. 3The Relationship between Medical Surgical Patients' Perceptions and Nurses' Caring Behavior in the Emergency Room of Hospital X in Jakarta2025
  4. 4The Effect of Nurses' Attitudes Towards Foreign Patients on Their Caregiving Behaviours: A Cross‐Sectional Study2026
  5. 5Self-assessment of the characteristics of nurses' work environment and psychometric analysis of the Slovene-language version of the Practice Environment Scale of the Nursing Work Index (PES-NWI)2024 · 1 citations