Analysis of Performance Determinants of Health Laboratory Officers in Health Laboratory Centers and Medical Device Calibration in Maluku Province

The results of laboratory examinations are important in determining diagnosis, prognosis, therapy, monitoring of therapy and disease prevention in order to meet the demands of the public for better and more reliable laboratory services and to anticipate the era of globalization in the era of free competition.For this reason, the existence of the Maluku Province Health Laboratory and Medical Devices Calibration Center is considered important to provide quality, accurate and reliable services and provide satisfaction to users, so the high performance of the Maluku Province Health Laboratory and Medical Devices Calibration Center staff is needed.Officers at the Maluku Province Health Laboratory and Medical Equipment Calibration Center have a double duty so that when carrying out services they are not in accordance with the SOP standards that have been set.From several theories and research described by Fillol, et al (2019), 5 John, Newton Lewis and Srinivasan (2019), 6 Anggun and Wahyono (2020), 7 Rubandiyah (2019) 8 it can be concluded that officer performance is influenced by several factors, namely officer motivation, officers' abilities, opportunities, leadership in the organization, training and education received by officers, conditions of the physical environment where officers work, human ABSTRACTThe Center for Health Laboratories and Medical Devices Calibration has the task of planning, coordinating implementation and evaluation of clinical laboratory examinations/public health laboratories, referrals, education, technical training, research and development.Performance is the result achieved by someone according to the standards that apply to a particular job.There are several factors that influence the performance of officers, both individually and in organizations, namely the dimensions of performance, namely ability, motivation and opportunities.This study aims to analyze the factors that influence the performance of the staff at the Maluku Provincial Health Laboratory and Medical Device Calibration Center based on factors related to work, related to opportunities, related to infrastructure and related to officers.This type of research is a quantitative research with a survey method to obtain data from the field based on the existing population with a total sample of 56 people.Data processing is done using SPSS.The results showed that the opportunity factor and staff factor had a significant influence on the performance of the staff at the Maluku Province Health Laboratory and Medical Equipment Calibration Center, while the factors that did not give an effect were infrastructure and work factors.Suggestions for related agencies, namely the Health Service must provide motivation, work autonomy, workload according to ability, carry out work effectively and efficiently, communicate regarding access and availability of medical devices and must be able to strengthen the activeness of officers in carrying out tasks with supervision that does not interfere with autonomy health worker job.