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With the intensification of market competition and the increasing diversification of consumer demand, business operations, as a key link connecting the market and consumers, are particularly important for innovation and optimization. This article analyzes the current situation of business operations, explores the problems faced in the process of innovation and optimization, and proposes effective strategies, including strengthening technology integration and innovation, building personalized service systems, etc. In order to provide useful references for enterprises to improve operational efficiency and enhance market competitiveness.
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Han et al. (2025) studied this question.
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