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September 14, 2026Education + Training

Bridging perception gaps: a comparative analysis of student interns' self-evaluations versus mentors' evaluations across technical and soft skills

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Authors

MHMuhammad Muazzem HossainSZSotirios ZygiarisVPVictor Prybutok

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Overview

Paired survey study reveals skill overestimation lowers mentor evaluations among undergraduate interns, highlighting the need for calibrated self-awareness in professional training.

Key Points

  • To investigate how alignment between student interns' self-assessments and mentors' evaluations across technical and soft skills affects internship success and to determine the impact of competence miscalibration.
  • Analyzed paired survey data from N=290 undergraduate business interns and their workplace mentors at a university in Saudi Arabia.
  • Conducted exploratory and confirmatory factor analyses followed by partial least squares structural equation modelling (PLS-SEM) to evaluate domain-specific ratings, perception gaps, and performance outcomes.
  • Self-rated technical and soft skills significantly predicted mentor-rated performance in matching domains, whereas cross-domain effects were nonsignificant.
  • Overestimation of competence (positive miscalibration) negatively predicted mentor ratings, exhibiting the strongest adverse effect in technical skill domains.
  • Mentor-rated soft and contextual performance served as the strongest positive predictor of overall internship success.

Cite This Study

Hossain et al. (2026) studied this question.

synapsesocial.com/papers/6aa7b2f70926e14a848b18c2https://doi.org/10.1108/et-11-2025-0937
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Exploring the role of mentor support in internship skill development and employability: a PLS-SEM approach2026 · 1 citations
  2. 2The Experiential Route to Graduate Employability: The Role of Internships and Self-Evaluation2026
  3. 3Assessing the Work Readiness of Students: The Role of Internship Experience and Soft Skill Competencies2025 · 4 citations
  4. 4Students and employers perceptions differential on soft skills: An analysis for university students2026 · 2 citations
  5. 5Assessing internship learning performance and its predictors: moderation of learning climate2024 · 7 citations