Modified Delphi study establishes 47 technological competency indicators for kitchen staff, highlighting the primary importance of general digital skills in culinary operations.
Key Points
To establish and validate a framework of information and communication technology professional competency indicators tailored for kitchen staff.
Identified preliminary indicators using a literature review grounded in Busulwa et al.'s conceptual framework alongside semi-structured expert interviews.
Conducted a three-round modified Delphi survey with an expert panel (N=20) across industry, government, and academia to refine and validate the framework.
Formulated an ICT competency model structured across four dimensions and 47 sub-indicators.
Identified general technological competencies as the most critical domain, followed by culinary application technology competencies.
Determined that strategic technology competencies and culinary-specific technology competencies share equal importance in the final framework ranking.