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September 14, 2026Health care scienceOpen Access

Dynamic Physician Rostering in Emergency Departments: Managing Reentrant Patient Flows to Meet Excess Wait Time Targets

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Authors

XDX. DaiPGPeng GaoXXXiaolei Xie

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Overview

Simulation study reveals risk-aware physician rostering limits wait times during patient reentry in emergency departments, suggesting enhanced operational efficiency without excessive labor costs.

Key Points

  • To develop a risk-aware dynamic physician rostering framework that manages reentrant patient flows while strictly enforcing excess wait time service targets in emergency departments.
  • Modeled patient flow dynamics that account for pre-service returns (patients leaving without being seen) and post-service revisits for unresolved conditions.
  • Formulated an hourly risk-aware rostering model evaluated via a simulation-based iterative staffing algorithm to control the tail probability of delay.
  • Discrete-event simulation experiments demonstrated that the dynamic rostering framework effectively aligns clinical capacity with fluctuating reentrant demand.
  • The approach successfully maintained target service levels and wait time thresholds without generating unnecessary labor costs.

Cite This Study

Dai et al. (2026) studied this question.

synapsesocial.com/papers/6aa7b3660926e14a848b2485https://doi.org/10.1002/hcs2.70100
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