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September 18, 2026International Journal of Contemporary Hospitality Management

How accessibility barriers accumulate across the guest journey: a dual-perspective inquiry

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Authors

SKSungsoo KimHCHwansuk Chris ChoiMYMichael Yu

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Kim et al. (2026) studied this question.

synapsesocial.com/papers/6aad0b98de0393d728b8a04fhttps://doi.org/10.1108/ijchm-12-2025-1787
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