Comparative analysis reveals an inverse link between partner country brand strength and brand congruence in transnational universities, highlighting divergent signaling strategies.
The study analyzes how Gulf Cooperation Council (GCC) higher education institutions (HEIs) mimic the brands of their developed-market partners consistent with leveraging the latter’s reputations. Signaling theory has previously been used in HEI research; however, no research has explored how country of origin, reputation of institution, and brand personality act together to form signals that reduce information asymmetry in cross-border HEI partnerships. The Signal Congruence Framework (SCF) is proposed to evaluate brand personality signal alignment. A complete census of the seven active Kuwaiti-Western HEI partnerships (14 institutions) was examined. The findings reveal an inverse relationship between COO signal strength and brand personality congruence: where the partner's national brand is globally recognized, emerging market HEIs diverge more markedly in their brand personality signals. Two distinct HEI clusters were identified: American-affiliated that demonstrate low congruence and emphasize ‘Excitement’; non-American-affiliated that mirror the partner’s emphasis on ‘Competence.’
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Rutter et al. (2026) studied this question.
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