Implementing Information Technology Risk Management: A Case Study in the African Airline Industry

Recent financial scandals and crises have underscored the criticality of robust risk management practices, particularly in the realm of information technology (IT).This study explores the implementation of an Information Technology Risk Management (ITRM) system within an African airline, utilizing the RITM 23 methodological approach.RITM 23, a comprehensive framework, integrates standards from enterprise risk management (ISO 31000 and COSO ERM) and ITRM (COBIT 5), guiding organizations through framing the project, data collection, development of the ITRM system, and its subsequent communication and monitoring.The case study demonstrates the effective implementation of the RITM 23 framework, which led to the establishment of a complete environment for ITRM, inclusive of templates, tools, procedures, and governance processes.This implementation significantly enhanced the management of IT risks, mitigating potential catastrophic outcomes associated with unmanaged IT threats in the airline sector.The study concludes with a contemplation of future advancements, particularly the integration of artificial intelligence to further streamline and automate the ITRM process.This case study not only illustrates the successful application of RITM 23 but also sets a precedent for future ITRM implementations in similar sectors.