Editor's Note: It is hardly news to physicians on the front lines of patient care that the cultural diversity of our patients is broadening daily. Those of us who want to provide sensitive, competent care to families from cultures other than our own are in urgent need of practical advice. In many health care settings today, this need is addressed by “diversity consultants” who put their “clients” through mind-numbing exercises. It is unusual to come out of such exercises with a practical strategy to use in the office or clinic.
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Glenn Flores (2000) studied this question.
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