A Verification-Based Conflict Resolution Strategy for Knowledge Management Systems

Knowledge Management Systems may store knowledge in many diverse forms such as people, intellectual assets, documents, databases, directories, and expert systems. When knowledge is integrated from a wide variety of sources, it is inevitable that conflicts between knowledge will occur.Many knowledge sources inherently constrain the stored knowledge for criteria such as consistency or referential integrity, removing opportunities for inaccuracies and potentially increasing accuracy. This paper presents a conflict resolution strategy for knowledge stored in diverse sources that uses the rigor of the verification of each knowledge source as an indicator of its potential accuracy.