Amidst global disruptions, the significance of Supply Chain Resilience (SCR) has surged in scholarly and practical discourse. This paper endeavors to craft an industry-neutral conceptual dashboard, tailored for in-house consultants, to measure and oversee SCR. Drawing from the SCOR model's resilience metrics, Key Resilience Areas (KRAs), and Accenture’s SCR application, this study presents a practical use case for deploying such a dashboard. Expert evaluation by process mining and supply chain specialists highlighted potential enhancements for the dashboard.
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Sekulovska et al. (2023) studied this question.
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