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The twenty-first century has provided organizations and individuals with many possibilities, also altered the manner in which companies and their consumers interact. Social marketing is a strategy for creating activities that seek to change or sustain people's behavior for the benefit of both individuals and society as a whole. Consumers will create good word of mouth in online communities and increase brand loyalty if a business is effective in establishing a customer-brand connection. With the assistance of successful social marketing companies, the function and significance of branding in social marketing is discussed in this article.
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