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The mathematical model of the retrial queuing system \(M[n]/M/1\) with feedback and batch Poisson arrival is constructed. Customers arrive in groups. If the server is free, one of the arriving customers starts his service, the rest join the orbit. The retrial and service times are exponentially distributed. The customer whose service is completed leaves the system, or reservice, or goes to the orbit. The method of asymptotic diffusion analysis is proposed for finding the probability distribution of the number of customers in orbit. The asymptotic condition is growing average waiting time in orbit. The accuracy of the diffusion approximation is obtained.
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Nazarov et al. (2023) studied this question.
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