Teaching assistants’ perceptions of inclusion and emotional experiences supporting pupils with SEND: an IPA study

The role of Teaching Assistants (TAs) in the United Kingdom has expanded substantially, particularly in supporting pupils with special educational needs and disabilities (SEND) in mainstream schools. Despite their central contribution to inclusive education, TAs’ emotional experiences and perspectives remain under-researched. This qualitative study explored how TAs experience and regulate the emotional demands of supporting pupils with SEND, alongside their perceptions of inclusion. Interpretative Phenomenological Analysis examined the lived experiences of eight TAs (aged 47–65) from one UK mainstream primary school. Semi-structured interviews were conducted, with reflexive practice embedded throughout analysis. Five Group Experiential Themes were identified: emotional labour and regulation; perceptions of inclusion in practice; relational dynamics and TA identity; parental relationships and emotional impact; and fulfilment, growth, and meaning in supporting SEND. TAs supported inclusion but described systemic barriers, including limited resources, training, and collaboration. They reported emotional labour that extended beyond the workplace, alongside professional fulfilment derived from pupil progress and attachment-based relationships. While these relationships supported pupils’ development, they also contributed to role ambiguity and emotional strain. The findings highlight the emotional complexity of TA work and the need for structured emotional and professional support to sustain wellbeing and inclusive practice.