Assessing the Role of Public Participation on Public Trust in Service Delivery: A Study of Selected Primary Healthcare Centres in Kano State

This study assessed the role of public participation on public trust in primary healthcare centres. The primary objective of the study is to investigate the level of public engagement on primary healthcare service delivery. The study also intends to establish the nexus between public engagement the level of public trust on healthcare delivery. The study was conducted using descriptive survey research design in which questionnaire is utilized as the major instrument for data collection. The study adopts descriptive and inferential statistics as method of data analysis. The finding also revealed that involvement of public (citizens who are the recipient of the services) to monitors the process of health care service delivery which promote transparency, accountability and efficient in the sector. The study recommended that a special forum should be constituted which will comprises of the citizens, health professionals and community advocators to serve as independent body that can serves as watchdog to the policy implementation in primary health care centres.