Principal’s strategies in improving the performance of educational staff at a public junior high school

This study examines the strategies implemented by the principal to improve the performance of educational staff at a public junior high school in Tanjung Jabung Barat. Using a descriptive qualitative case study design, data were collected through interviews, observations, and documentation involving the principal, administrative staff, library staff, and laboratory staff. Data were analyzed through data condensation, data display, and conclusion drawing with source triangulation, method triangulation, and member checking to ensure credibility. The findings indicate that the principal applies several strategies, including planning, task distribution, supervision, individual guidance, motivation, and periodic evaluation. These strategies contribute to improvements in administrative management, library services, and laboratory organization. The study also identifies supporting factors, such as communication, facilities, and work environment, along with challenges related to training opportunities, staff competence, and resource limitations. The findings highlight the importance of adaptive and contextual leadership in strengthening educational staff performance and improving school service quality.