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We explored adolescents’ use and experiences of general-purpose AI/LLM platforms for mental health support in a community sample of 24,132 students in England. Overall, 2.7% ( n = 662) reported past-year use, with 55.9% (324/580) rating AI/LLM support as ‘helpful’. Most (92.1%; 610/662) had also accessed other forms of support, although 63.2% (410/649) reported wanting additional support. Both use and perceived need for additional support were concentrated amongst minoritised and more psychosocially vulnerable groups.
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Okechukwu et al. (2026) studied this question.
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