Financial technology (fintech) has become increasingly important in supporting the digital transformation of financial management among Micro, Small, and Medium Enterprises (MSMEs). However, many MSME actors still have limited fintech literacy, particularly in understanding digital payment systems, digital financial services, financial security, and the effective use of fintech platforms for business activities. This community service activity aimed to improve the fintech literacy of MSME actors and strengthen their ability to utilize digital financial services in managing and developing their businesses. The activity employed a combination of educational sessions, interactive discussions, practical training, demonstrations, and mentoring. The implementation focused on introducing basic fintech concepts, digital payment applications, digital financial management, transaction security, and the practical application of fintech in daily business operations. The results indicated an improvement in participants’ understanding of fintech concepts and their ability to identify and utilize relevant digital financial services for business purposes. Participants also demonstrated greater awareness of transaction security and the potential of fintech to improve the efficiency, accessibility, and effectiveness of financial management. The activity concludes that strengthening fintech literacy can support MSME actors in adapting to digital financial transformation and encourage more effective utilization of technology in business management. Continued mentoring and practical training are recommended to ensure sustainable adoption of fintech and strengthen the digital financial capabilities of MSMEs.
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Din et al. (2026) studied this question.
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