Exploring the effects of supply chain network in improving supply chain resilience

Purpose This study aims to investigate how social network ties influence supply chain resilience (SCR) through the mediating roles of key internal capabilities. Design/methodology/approach Drawing on social network theory and the dynamic capabilities (DC) framework, this study proposes a conceptual model and empirically test it. Findings The findings highlight the complementary roles of strong and weak ties in building resilient yet cost-competitive supply chains (SCs) in a post-COVID global environment. Research limitations/implications The research provides a novel relational perspective that explains the micro-foundations of resilience in global, multistage SCs. The findings enrich existing SCR literature by conceptually unpacking and empirically testing the mediating pathways through which social connections across SCs translate into resilience capabilities. Originality/value This research offers a novel relational perspective by bridging sociology and SC management, and extending the DC framework by demonstrating how interorganizational social ties serve as critical mechanisms for developing and deploying key internal capabilities.