Privacy Concern, Cognitive Trust and Employee Well-Being in Digital Workplace Information Systems

In the context of rapid digital transformation, the application of technology in management and internal communication has led to the increasing popularity of corporate social networks and online work platforms.Besides the benefits of connectivity, this also poses significant risks regarding privacy and impacts employee morale.This study analyzes the extent to which privacy concern affects employee psychological well-being and identifies the moderating role of cognitive trust.Data collected from 339 employees at various organizations were analyzed using structural equation modeling (PLS-SEM) and ANN methods to determine the relationship between research variables and predictive ability, thereby enhancing the theoretical validity, reliability, and applicability of the study.The results show that privacy concern significantly influences risk perception and self-disclosure behavior, thereby indirectly impacting psychological well-being.Furthermore, cognitive trust plays a moderating role, helping to mitigate the negative impact of privacy concern.Based on these findings, the study proposes governance implications and practical solutions to enhance trust, protect personal data, and improve mental health for workers in the digital workplace.