Enterprises as Systems: Essential Challenges and Approaches to Transformation

The nature of enterprises as systems is considered. This exploration begins with discussion of the work of enterprises, with emphasis on challenges rather than routine operations. This reflects a desire to support enterprises as they address essential challenges. Situations where enterprise transformation is needed to successfully deal with challenges are then discussed. The nature of enterprise transformation is discussed in terms of ends, means, and scope, as well as perspectives, approaches, and solutions. This leads to elaboration of a portfolio of important research issues that suggests a wealth of potential means for supporting people in enterprises to accomplish the work of these enterprises.