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As a result of the rapid development of the digital transformation process, ERP (Enterprise Resource Planning) systems are becoming increasingly important for effective management of enterprises. This article analyzes the key performance indicators (KPIs) used to evaluate the success of ERP systems. Recommendations are given on the advantages of ERP systems for enterprises, the results of their implementation, and increasing their effectiveness. The level of success of ERP systems is assessed based on such indicators as financial efficiency, user experience, process automation, and cost optimization. The article also analyzes scientific research and their results for the effective implementation of ERP systems.
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Bekmirzaev et al. (2025) studied this question.
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