The Effect of Equal Employment Opportunity (EEO) on Job Satisfaction and Employee Engagement Among Bank Employees

This study aims to analyze the influence of Equal Employment Opportunity (EEO) on Job Satisfaction and Employee Engagement among Bank Employees. The methodology applied in this research uses a qualitative approach with the Systematic Literature Review (SLR) method. The researcher conducting an in-depth synthesis of relevant scientific articles published between 2021 and 2025. The data collection process is based on a systematic search strategy in academic databases such as Google Scholar, ScienceDirect, and Garuda, using specific keywords and established inclusion criteria. The time horizon in this SLR is cross-sectional across existing research publications. Data from selected articles are analyzed and synthesized using thematic analysis techniques to identify patterns, barriers, and the impacts of EEO implementation in the banking sector. The research results show that the comprehensive application of EEO principles has a positive and significant effect on increasing the daily job satisfaction of bank employees as well as strengthening their emotional attachment (employee engagement) to the organization. This study confirms that transparency in recruitment policies, fair competence-based compensation, and organizational justice without discrimination are key factors in building a fair, inclusive, and ethical human resource management climate in the highly professional banking industry. These findings also highlight cultural barriers, unconscious biases, and glass ceilings that still need to be addressed for the optimal implementation of EEO in the field.