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November 7, 2026Open Access

Digital Customer Relationship Management: Automation, Engagement, and Loyalty Development

Yoesoep Edhie Rachmad

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Abstract

Rachmad, Yoesoep Edhie. 2027. Digital Customer Relationship Management: Automation, Engagement, and Loyalty Development. International Digital Relationship Management Press.

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Yoesoep Edhie Rachmad (2026) studied this question.

synapsesocial.com/papers/6af162901865c8158a4d25b8 https://doi.org/10.17605/osf.io/2djkc

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