LIFELINE: A Smart Emergency Ambulance Dispatch and Routing System for Faster Urban Medical Response (Prototype Study).

Delay in sending an ambulance can put a patient's life at risk. In many cities, ambulances are still assigned manually by call-centre operators who have little live information about where ambulances are and which of them are free. This paper presents LIFELINE, a Smart Emergency Ambulance Dispatch and Routing System built as a college prototype for the Mira Road area. LIFELINE is a web application with five user roles: Citizen, Ambulance Operator, Emergency Coordinator (dispatcher), Healthcare Coordinator (hospital) and Platform Administrator. It is designed to choose the nearest available ambulance using the Haversine (straight-line) distance, keeps ambulance, hospital and request data in an SQL database, and gives each role its own dashboard. The prototype uses fake data (6 ambulances and 3 hospitals) and has not been tested with real calls, real GPS or live traffic, so this paper does not report measured performance. It explains the design, the implementation and the limitations, and lists road-network routing, live GPS and automatic real-time updates as future work. Live Web Application Demo: https://nitesh-m1cw.vercel.app/