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Digital systems can help nurses deliver care, but they also create work that routine workload assessments rarely capture. Re-entering the same data, moving between poorly connected interfaces, fixing access problems, checking automated outputs and finishing records after the shift has ended can add up to a hidden shift, carried out inside and around clinical duties. Recent reviews report mixed effects of digital technologies on nursing workload and point to implementation conditions, organizational support and workflow fit as the factors that decide whether a tool helps or hinders. In this Perspective, I argue that hospitals should treat potentially harmful digital demands as occupational exposures to be assessed and controlled, rather than absorbed by nurses. I propose a digital workload safeguards framework with five linked steps: identifying exposure before procurement or system change, removing avoidable tasks, redesigning the work that remains, resourcing implementation while protecting recovery time, and assigning named responsibility for evaluation. The framework adds three questions to conventional implementation assessment: who performs the extra digital work, when it happens, and whether task-level efficiency actually improves nurses’ working conditions. Assessment should combine sampled workflow observation, governed system data and confidential staff accounts with occupational health measures, with patient safety evaluated as a related outcome. The framework is a practice proposal that needs prospective testing, not a validated intervention. Even so, protecting nurses’ occupational health should become an explicit criterion in digital procurement, implementation and quality improvement.
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Ebtsam Aly Abou Hashish (2026) studied this question.
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