Interprofessional primary care performance indicators: a scoping review

Interprofessional primary care teams are essential for providing integrated, comprehensive, and continuous person-centered care. Although this model of care is gaining traction, the extent to which existing performance indicators capture the involvement and impact of the various members of interprofessional teams remains unclear. The aim of this review was to identify performance indicators that capture or could be adapted to capture processes, outputs, and outcomes that reflect interprofessional primary care team members' contribution. The Arksey and O'Malley six-stage framework was applied to undertake the scoping review of the peer-reviewed and gray literature. The search yielded 2,408 studies, sites, and reports, of which 30 were eligible for the review. Our findings include identification of 82 performance indicators that could be used to reflect the contribution of interprofessional primary care providers. Performance indicators were classified according to the primary care measurement framework proposed by the World Health Organization. Most performance indicators identified would require adaptation to work at the level of individual primary care provider in interprofessional teams on care delivery and patient outcomes. This review provides new insight on existing performance indicators relevant to measuring the contribution of individual primary care providers to team performance.