Staff Training and Job Satisfaction as factors influencing service delivery in academic libraries in Ondo state, Nigeria

In spite of the vital role of academic libraries in supporting education and research, many libraries in Ondo State face challenges of poor service delivery due to inadequate staff training and poor job satisfaction. It is on this premise that this study seeks to examine how staff training and job satisfaction influence service delivery in academic libraries in Ondo State. A survey research design was adopted, with a structured questionnaire used to collect data from 227 library personnel in academic institutions in Ondo state. Data were analyzed using descriptive and inferential statistics. The findings of study indicated that staff training programmes such as computer based training methods, workshop and seminars, conferences attendance, and formal professional education dominates the training types in academic libraries in Ondo state.The findings also revealed that staff training has a significant positive influence on service delivery (r=0.335,N=208, p<0.05). Equally, the study showed that job satisfaction has asignificant influence on service delivery(r=0.335, N=208,p<0.05). In additionon the test of joint influence , the independent variables ( staff training and job satisfaction) have significant positive influence on service delivery in academic libraries in Ondo state (r=0.409, N=208,p<0.05).This result implies that, increase in any or all of the independent variables,there is the possibility of improvement in service delivery. Based on the findings of this study, it is recommended that library management in academic libraries in Ondo state should design and implement regular training programs and enhance job satisfaction through better welfare and career advancement opportunities .