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Generative AI enters organizations rife with inequality. Here, we propose a recursive process whereby inequality can drive marginalized group members to use AI, but actual or suspected AI use can reinforce inequality through unequal judgement of communicators’ capability, credibility, and authenticity. Generative AI enters organizations rife with inequality. Here, we propose a recursive process whereby inequality can drive marginalized group members to use AI, but actual or suspected AI use can reinforce inequality through unequal judgement of communicators’ capability, credibility, and authenticity.
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Dupree et al. (2026) studied this question.
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