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This article aims to enrich the scientific literature on business intelligence by exploring its evolution through a systematic review of the literature covering the period from 2000 to 2025. A total of 992 articles were selected from databases such as Scopus, ScienceDirect, etc, The analysis carried out identified the main contributions, limitations and prospects of this approach. This work broadens our understanding of business intelligence and opens up new perspectives on aspects that have not yet been sufficiently addressed, while offering ways of improving the way it operates and is managed in complex environments. This methodological approach could thus promote a better understanding of business intelligence and offer promising avenues for its development.
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ZERHOUNI et al. (2026) studied this question.
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