+HR Challenges in Managing Gig Workers in the IT Sector: An Empirical Investigation of Employee Engagement, Compensation, and Job Satisfaction

Key Points

• The study aims to identify HR challenges in managing gig workers, focusing on employee engagement and compensation's impact on job satisfaction.
• Quantitative research design with data from 107 IT gig workers
• Structured 30-item questionnaire on a five-point Likert scale
• Descriptive statistics, reliability testing, correlation analysis, and regression used for data analysis
• Gender-based comparisons in job satisfaction were also explored
• Employee engagement, compensation, and job satisfaction scores above the neutral midpoint but below agreement threshold
• Employee engagement and compensation explain 62.1% of job satisfaction variance
• Higher job satisfaction observed among female gig workers compared to males
• Satisfaction levels are consistent across work type and experience, pointing to systemic HR issues