Essay exploring the role of business communication as a driver of cohesion, innovation and competitiveness in organizations. It analyzes the evolution of communication media and processes, the principles that guarantee effectiveness (clarity, conciseness, coherence and empathy) and the active challenges — from cultural and technological barriers to excess information and the need for crisis management plans. Business communication is of utmost importance for the qualified organization. In an increasingly global, increasingly digital and competitive society, the company must know how to communicate efficiently and effectively. Audience‑target: managers, communication responses, trainers and SMEs interested in improving internal and external practices. Keywords‑key: business communication; internal communication; reputation; crisis management; proxemics; digital transformation.
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Luís Manuel Machado Sobrinho
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Luís Manuel Machado Sobrinho (Mon,) studied this question.
www.synapsesocial.com/papers/69df2c9ee4eeef8a2a6b1c83 — DOI: https://doi.org/10.5281/zenodo.19547851