Study reveals positive psychological capital mediates links between empathy ability and job engagement in corporate training instructors, highlighting cognitive factors.
The purpose of this study was to analyze a mediating effect of positive psychological capital among the relationship between empathy ability and job engagement of the corporate training instructor. To accomplish the objective, 185 questionnaires that responded sincerely were used as research data. In order to investigate the relationship between variables, Pearson correlation analysis and structural equation model were used to examine the relationship between research variables. Baron and Kenny’s 3-step multiple regression analysis is used to figure out the relationships among sub-variables and the effect of the mediating variables. The results of the study are as follows. First, the empathy ability of corporate training instructors showed a significant positive effect on job engagement. Among the sub - factors of empathy ability, factors with the most influence on job engagement were identified as cognitive empathy. Second, positive psychological capital has a mediating effect between empathy ability and job engagement of corporate training instructor. In particular, emotional empathy was not directly related to emotional empathy, which is a sub - factor of job feat, but it was found to have indirect effect through self -efficacy, hope, and resilience.
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Choi et al. (2018) studied this question.
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