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This review highlights the use of reinforcement learning to improve delivery processes in healthcare, suggesting future directions for research.
Reinforcement learning is a branch of machine learning that facilitates the interaction of autonomous agents with their environments. This is done by “teaching” an agent efficient decision-making through iterative processes of exploration and trial-and-error. This review article focuses on the application of reinforcement learning within the healthcare industry. We review recent publications that address the optimization of the pickup and delivery processes for essential supplies and medications with mobile robots, and the integration of these two key technologies to improve hospital operations efficiency. We also investigate the gap between research results and real-world applications, and point out directions for future work.
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ARTIF et al. (2025) studied this question.
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